QHES-policy

FSP For Surface Protection Ltd: Our operating model

Responsible surface treatment services form the core of our operation. We offer our services in production facilities and project sites. We recognize customer requirements and are committed to meeting them. We also offer a range of additional services and expert services, flexibly and worldwide. Our objective is to provide our customers with an easy and comprehensive surface treatment solution.

We want our customers to be satisfied with our service.

To ensure the quality of our service, we have adopted a certified management system. The system is based on the standards ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. We are committed to comply with applicable law as well other binding obligations.

We are committed to the principles of continuous improvement by actively following innovations in the surface treatment industry. We use them to develop processes.

Our basic principle for quality is understanding the characteristics and safe implementation of each process, task and workflow. We develop our operations by sharing information about the best practices of our own units, and by learning from our stakeholders.

To achieve our objectives, our management and all personnel are committed to open co-operation with our customers and other stakeholders. The personnel’s welfare and motivation are considered an essential prerequisite for profitable business and good customer service. We offer our entire personnel an open channel for expressing their own ideas, innovations and safety observations. There are many occupational safety risks present in the implementation of surface treatment services, and managing these risks is an important part of our expertise. We have also made substantial investments in occupational health care and in offering these services extensively to our entire personnel.

We have adopted an environmental program and goals, which help us to develop ourselves and reduce the adverse environmental effects and prevent pollution of our operations. Our goal is to provide our customers with more environmentally friendly solutions, by utilising also our extensive supplier network.

Contacts

Kari Rinkinen

QHES & Development Director
Occupational Safety Manager